Terms and Conditions

Introduction

Welcome to HeyBaji, the leading provider of Sportsbook and Sports Exchange services in Bangladesh. By using our platform, you agree to the following Terms and Conditions. These rules govern your use of HeyBaji’s website, mobile app, and all related services. Please ensure you read these terms carefully, as they outline important information about your rights, responsibilities, and the limitations of our liability.

In addition to these Terms and Conditions, you should also review our Privacy Policy, Responsible Gambling Policy, Rules, and Regulations, which are incorporated into these terms. Should there be any conflict between these Terms and Conditions and other referenced documents, the terms outlined here shall take precedence.

Account Registration and Obligations

To access HeyBaji’s services, you must first create an account. By doing so, you represent and confirm that you:

Are at least 18 years old. Underage gambling is strictly prohibited, and HeyBaji reserves the right to verify your age and terminate your account if any violations are detected.
Are of sound mind and capable of taking responsibility for your actions. You also agree that you are not using our services under the influence of substances that may impair your judgment.
Agree to provide complete, accurate, and up-to-date information, including your name, date of birth, residence, and contact details. It is your responsibility to update this information as necessary.
Are the actual person registering the account and not impersonating someone else.
Are acting on your behalf, not as an agent for any third party.
Are not using HeyBaji’s services for illegal or fraudulent activities.
Do not reside in a jurisdiction where gambling is illegal. It is your responsibility to ensure that you comply with local laws governing online gambling in your country.

By opening an account, you also acknowledge that HeyBaji may request additional documentation for verification purposes, including proof of identity and age. If you fail to provide accurate information or falsify documents, your account may be suspended or terminated.

Account Security

It is your responsibility to keep your HeyBaji account secure, including safeguarding your login credentials. You should frequently change your password and avoid sharing your username or password with anyone. Any actions taken using your account are considered your responsibility. HeyBaji will not be liable for unauthorized account access unless it results from a security breach on our part.

If you suspect your account has been compromised, contact customer support immediately. Failure to take precautions to secure your account may result in penalties, including the suspension or termination of your account.

Deposits and Withdrawals

HeyBaji provides several payment options for depositing funds into your account. To view available deposit and withdrawal methods, log into your HeyBaji account and click on the appropriate buttons for “Deposit” or “Withdraw.”

When making deposits, you agree that:

All funds deposited into your account are legal and untainted by any criminal activity.
You will not attempt to reverse or cancel any deposits made by you or a third party on your behalf.
You understand that transactions are monitored to prevent money laundering. Suspicious transactions will be reported to the appropriate authorities.
HeyBaji may impose fees, charges, or limits on deposits and withdrawals depending on the payment method, currency, or amount involved. Details on applicable fees and limits are available on our website or by contacting customer support.
We reserve the right to verify your identity and payment details before processing any deposits or withdrawals. If fraud or illegal activity is suspected, HeyBaji may delay or refuse to process your transactions.

Responsible Gambling

HeyBaji is committed to promoting responsible gambling. If you believe you are at risk of developing a gambling problem, we encourage you to review our Responsible Gambling Policy and take advantage of available tools, such as setting deposit limits or self-exclusion options. We are here to support you in maintaining control over your gambling habits.

Privacy and Data Protection

We value your privacy and are committed to protecting your personal information. Your data will be processed according to our Privacy Policy, which you should read carefully to understand how we collect, use, and protect your information.

By registering and using our services, you agree that HeyBaji may use third-party verification services to confirm your identity. We may also contact you for marketing or promotional purposes, such as featuring winners of significant amounts. You can opt out of such communications by contacting customer support.

Prohibited Conduct

By using HeyBaji, you agree to the following prohibitions:

You will not attempt to hack or breach the security of HeyBaji’s website, mobile app, or other services.
You will not use scripts, bots, or software to manipulate our services or gain an unfair advantage over other players.
You will not engage in abusive, offensive, or threatening behavior towards HeyBaji staff or other users.
You will not use your account for illegal activities, including but not limited to money laundering, fraud, or criminal acts.

Any violation of these conditions may result in the suspension or termination of your account, and any unlawful activity may be reported to the authorities.

Bonuses and Promotions

HeyBaji regularly offers bonuses and promotions to its users. These offers are subject to specific terms and conditions, including wagering requirements. Before participating in any promotion, you must read and agree to these terms. Failure to comply with promotion-specific rules may result in forfeiture of any bonus or associated winnings.

HeyBaji reserves the right to modify or cancel any promotion at its discretion. We will notify you of any changes to promotions through our website or email communication.

Termination and Account Closure

HeyBaji reserves the right to suspend or terminate your account at any time, with or without notice, for any reason. Common reasons for account termination include but are not limited to:

Violating these Terms and Conditions.
Engaging in fraudulent or illegal activities.
Failing to provide accurate or verifiable information.

If your account is suspended or terminated, you will not be able to access your account or withdraw any funds. Any bonuses, promotions, or rewards earned will also be forfeited. You may request to close your account by contacting customer support, providing your username, email, and reason for closure. HeyBaji will process your request and confirm the closure of your account.

Limitation of Liability

While HeyBaji strives to provide accurate and reliable services, we cannot guarantee that our services will be error-free or uninterrupted. We are not responsible for any losses or damages that may occur due to errors, system failures, or other technical issues. You agree to inform us immediately of any discrepancies or errors in your account. HeyBaji reserves the right to correct any such errors and, in some cases, may void or settle bets affected by these issues.

Indemnity

By using HeyBaji, you agree to indemnify and hold harmless HeyBaji, its affiliates, employees, agents, and licensors from any claims, liabilities, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any laws or rights of third parties.

Amendments to Terms and Conditions

HeyBaji reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review these terms regularly. Continued use of our services after changes are made constitutes your acceptance of the updated terms.

If you have any questions regarding these Terms and Conditions, please contact our customer support team.